Privacy Policy

The Mobile Wash Company

Last updated: June 8, 2026

The Mobile Wash Company ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have. By using our website, requesting our services, or communicating with us, you agree to the practices described below.

Information We Collect

We collect information that you provide directly to us and information collected automatically when you interact with us. This may include:

Contact information: your name, mailing address, email address, and phone number.
Service information: details about the property or vehicle to be serviced, service history, appointment details, and any notes you provide.
Payment information: billing details processed securely through our third-party payment processor. We do not store full payment card numbers.
Communications: the contents of messages, emails, and texts you exchange with us, including consent records for text messaging.
Website usage data: information such as your IP address, browser type, and pages visited, collected automatically through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

Provide, schedule, and manage the services you request;
Communicate with you about appointments, quotes, invoices, and service updates, including by text message where you have consented;
Process payments and maintain records;
Respond to your questions and provide customer support;
Improve our services and website; and
Comply with legal obligations

Text Messaging (SMS) and Your Consent

When you provide your mobile phone number — for example, through our contact or booking form — you may consent to receive text messages from The Mobile Wash Company related to your service, such as appointment confirmations, reminders, quotes, invoices, and account-related updates.

Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us using the information below. Opting out of text messages will not affect your ability to receive other communications from us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties or affiliates under any circumstances

How We Share Your Information

We do not sell your personal information. We share information only as needed to operate our business, including with:

Service providers who perform functions on our behalf, such as payment processors, scheduling and invoicing software (for example, Jobber), and customer support tools. These providers may access your information only to perform services for us and are obligated to protect it.
Legal and safety purposes, when required by law, subpoena, or to protect the rights, property, or safety of our customers, our business, or others.

To make any of these requests, contact us using the details below.

Your Rights and Choices

You may:

Request access to the personal information we hold about you;
Ask us to correct or update inaccurate information;
Request that we delete your information, subject to any legal record-keeping obligations; and
Opt out of text messages (reply STOP) or unsubscribe from marketing emails at any time.

To make any of these requests, contact us using the details below.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be posted on this page